We’re here to help

Need help? We’re here to support you every step of your ExpertHero journey.

Frequently asked questions

Everything you need to know about the product and billing.

Yes! We offer a 30-day free trial with full access to all features. You can explore everything without entering your payment details upfront.

Absolutely. You can upgrade or downgrade your plan at any time directly from your account settings. The changes will take effect immediately, and your billing will be adjusted accordingly.

You can cancel your subscription anytime. Once canceled, you’ll still have access to your account until the end of the billing cycle. No hidden fees or penalties.

Yes, you can add details such as your company name, VAT number, or billing address to your invoices. Just update your billing profile in your account settings.

Billing is handled automatically based on your chosen plan. You’ll be charged at the beginning of each billing cycle (monthly or yearly), and you’ll receive an invoice via email.

To change your account email, go to your profile settings, update your email address, and confirm it through the verification link sent to your new inbox.

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Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

We’d love to hear from you

Our friendly team is always here to chat.

Support

Our friendly team is here to help.

hi@experthero.com

Sales

Questions or queries? Get in touch!

sales@experthero.com

Phone

Mon-Fri from 8am to 5pm.

+1 (555) 000-0000